App Privacy Policy | LWL8

LWL8 App Privacy Policy

1. Introduction:

Welcome to LWL8, the smart water bottle application. This Privacy Policy is designed to help you understand how we collect, use, disclose and safeguard your personal information when you use our app.

By using our app, you agree to the terms of this Privacy Policy.

2. Information we collect:

2.1 Information you provide:

When you use our app, we may collect the following types of information:

  • Account Information:Information you provide to LWL8 when you register a LWL8 account, this may include your name, email address and phone number.
  • Profile Information:Profile Information: Optionally, you may choose to provide information such as age, gender, and water intake goals to personalise your experience.
  • Mobile Application Usage Data:Mobile Application Usage Data: Information you provide to LWL8 by downloading, updating, and operating LWL8’s mobile applications.

2.2 Automatically Collected Information:

We may automatically collect certain information about your use of the app, including:

  • Device Information:Such as your device type, operating system and unique device identifiers.
  • Usage Information:Including the features you use, the actions you take and the time, frequency and duration of your activities.
  • Location Information:If you grant us access, we may collect information about your precise or approximate location.

3. How we use your Information:

We may use your information for the following purposes:

  • To provide, maintain and improve our app and services.
  • To personalise your experience and tailor content to your preferences.
  • To communicate with you about updates, offers, and promotions.
  • To respond to your requests, comments, or questions.
  • To monitor and analyse usage patterns.
  • To comply with legal and regulatory obligations.

4. Sharing your Information:

We may share your information with third parties under the following circumstances:

  • With your consent.
  • With service providers who assist us in providing the app and services.
  • In response to legal requests or to protect our rights, privacy, safety or property.
  • We do not sell your personal information to third parties.

5. Data Security:

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Health Data Integration (Apple Health & Android Health Connect)

LWL8 may connect to Apple Health (HealthKit) on iOS and Android Health Connect on supported Android devices. If you choose to enable this integration, LWL8 will request your explicit consent to read and write water intake data only.

6.1 What We Access

  • Read: LWL8 can read water intake data that was previously logged by the LWL8 app only, to provide continuity and hydration tracking.
  • Write: LWL8 can write water intake entries to Apple Health or Health Connect so your hydration records remain consistent across health platforms.

No other health metrics (such as steps, heart rate, sleep, etc.) are accessed, read, or written by LWL8.

6.2 Purpose of Access

This integration helps:

  • Keep your hydration data in sync across health platforms
  • Provide a more personalized and complete wellness experience
  • Support your fitness ecosystem by allowing other apps to see your water intake (if you permit)

6.3 Data Handling & Privacy

  • Your health data is only processed locally on your device or as allowed by your device settings.
  • LWL8 does not store health data on our servers unless explicitly required for a specific feature and only with your permission.
  • We do not use your health data for marketing, advertising, or profiling.

6.4 Your Control

  • You can enable or revoke health data permissions at any time through your device’s health/privacy settings.
  • Disabling permissions will not affect the rest of the app’s functionality.

LWL8 complies with all applicable privacy policies set by Apple HealthKit, Android Health Connect, and related data protection regulations.

7. Your Choices:

You can access, update or delete your personal information by using the settings provided within the app. You can also contact us at (contact email) or (phone number) for further assistance.

8. Children’s Privacy:

Our app is not directed to individuals under the age of 17. If you become aware that a child has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.

9. Changes to this Policy:

We may update this privacy policy from time to time and the revised version will be effective when it is posted. We will notify you of any material changes through a notice within the app.

10. Contact LWL8:

Customer service phone: +91 6364721253, email: support@lwl8.com, mailing address: 13th Floor, Trifecta Adatto, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048. For more information about customer service, please visit https://lwl8.com

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